Standard installation takes 3-5 working days from approved application. Same-day or next-day install possible if your street is fully covered.
Is there a lock-in contract?
No lock-in. Cancel anytime with 30-day notice. We earn your loyalty with service, not contracts.
What does "truly unlimited" mean?
No data cap. No fair use throttle. Your plan speed runs 24/7 even if you stream 4K all month.
What's included in the standard installation?
Standard install includes ONT (modem) on lease, fiber drop cable up to 50 meters, basic Wi-Fi router, and labor by our local technicians. Beyond 50m may have small material fees, quoted upfront.
How do I pay my bill?
Online via Maya, GCash, or bank transfer at portal.ewsfiber.ph/quick-pay (no login needed). Or over-the-counter at our office.
Can I upgrade or downgrade my plan?
Yes, anytime. Plan changes apply on your next billing cycle. Just message us on Facebook or call our office.
What if there's an outage?
Local NOC team monitors 24/7. Most outages resolved within 4 hours. Extended outages get pro-rated rebates automatically.
Do you serve businesses?
Yes. Custom enterprise plans with static IP, priority SLA, and dedicated account manager. Email info@ewstelcoserv.net.
Ready to switch?
Apply in 5 minutes. Get connected in 3-5 days. Truly unlimited, no lock-in contract.
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